Product Information
Photographic Prints
Our prints are printed on 230 gsm bright white paper with smooth matte surface paper and enhancement characteristic elements. This provides high colour reproduction, yielding highly saturated colors while maintaining excellent high lights and shadow details.
Canvas Wraps
Outstanding image clarity and sharp detail resolution.
- Highest colour density and Dmax
- Thick 2-over-1 oxford weave pattern
- Fine semi-matte finish
- 2 Mil thickness, 400 gsm weight
Our canvas wraps are of gallery quality fully customizable print displays with a 100% quality and color assurance guarantee. Our canvas wraps will not fade or alter your image over time. Images and art reproductions are printed on 400 gsm heavy weight satin canvas cloth. Each canvas print is hand stretched onto the finest Canadian kiln dried solid wood frame. All canvas prints 30’’ or larger are fitted with a back-stretcher bar for additional support to avoid future sagging.
Digital Downloads
Digital downloads are suitable for prints up to 36' x 24'. While larger prints are possible, print quality is not guaranteed. Larger file sizes are available on most photographs by special request. Digital images are free of watermarks. License includes all rights for personal use only. Commercial licenses are available. Please contact us for pricing. Your purchase will be available for download immediately upon receipt of payment. The link provided will be valid for 30 days from the date of purchase.
Shipping Information
- Free shipping for orders withing Canada and the USA
- Standard shipping methods for all products purchased
- Delivery times are estimated to be 21 - 25 days
- We do not ship to P.O. boxes
- At this time, print products are only available in Canada and the USA. Digital products are available in all countries.
Return Policy
Digital Downloads - Downloaded purchases are non-refundable but are guaranteed to meet quality standards. Should our product not meet your expectations, please email us and we will work to make it right
Physical Purchases - Shipped goods will be replaced for damaged products within 10 days of receipt of the product. All items are carefully packaged to prevent damage during transit and shipped insured. However, if damage or loss does occur please email us immediately. We will ask you to send photographs of the damage to the packaging as well as the damage to your product.
A full refund will be issued for order cancellations. Order cancellations are accepted for 24 hours from time order has been placed. Contact xFrame to cancel your order. A receipt of cancellation will be issued to you and a full refund will be made to credit card. Please allow 7 to 10 days for the credit to appear on your card.
Refunds for products that have been shipped are issued as a store credit only and can be used for the purchase of any other product. Store credits must be used with one year of being issued. Contact xFrame for a returns identification number and further instruction. The returned product must be received by us before a refund is issued. Shipping costs to return the product are the responsibility of the purchaser.